Iron Mountain Offers Comprehensive Health Information Management Program

Hospitals Save Money and Simplify Medical Records Management with Fully-Outsourced Active File Room Operations from Iron Mountain

May 16, 2005

Boston, MA - Iron Mountain Incorporated (NYSE:IRM), the leader in outsourced records management and data protection services, today announced the wide-scale availability of its Comprehensive Health Information Management (CHM) program, a fully-outsourced medical records file room operation. The program is geared toward helping major healthcare providers drive down costs, increase efficiencies and prepare for the deployment of the Electronic Health Record (EHR).

“In today’s environment, healthcare providers are expected to deliver optimum levels of service to their patients while dealing with slashed budgets, higher operating costs and a growing number of healthcare regulations. They are further challenged with the issue of the decade: preparing for the inevitable Electronic Healthcare Record,” said Mark Rempe, Vice President of Iron Mountain’s Health Information Services. “By choosing to outsource their records management operation to Iron Mountain, hospitals will benefit from reduced costs, increased efficiencies – and perhaps most importantly, they will be better prepared for a move toward the EHR. We’re offering healthcare providers the benefit of Iron Mountain’s best practices that have been refined over the last 20 years serving more than 1300 hospital customers.”

Iron Mountain’s CHM program enables hospitals to significantly reduce costs associated with medical record storage by consolidating and outsourcing their entire file room operations. Iron Mountain’s service employs a holistic approach to medical records management that enables hospitals to combine active and inactive medical records into a single system. And by outsourcing the file maintenance operations, health information management professionals can focus on more strategic issues such as billing, revenue improvement and EHR implementation planning.

Through an initial consulting engagement, Iron Mountain offers healthcare providers the opportunity to evaluate and streamline their existing medical records operations in preparation for the EHR. In addition, Iron Mountain’s unique Virtual Unit Patient Record (VUPR) is supported by a fully indexed, software-based file tracking system. Regardless of a medical record’s physical location or the volume of records, customers are provided with a consolidated view of all components of their medical records via Iron Mountain’s online portal with 24/7/365 access.

Under the CHM program, records are stored and managed in either an existing Iron Mountain records center or in a purpose-built and/or customer-dedicated facility, depending on the healthcare provider’s unique needs. These Iron Mountain facilities are designed with state-of–the art security and fire protection systems and with specialized open-shelf filing systems designed specifically for storage of x-ray film and medical records of all types.

As part of the program, healthcare organizations can take advantage of Iron Mountain’s broad portfolio of Health Information Services including:

Image-On-Demand: provides scanning operations that speed delivery of hardcopy medical records and helps prepare for the EHR

X-Ray-On-Demand: enables digitization of X-ray films and secure delivery via the Internet directly into existing PACS systems

Release of Information: reduces costs and simplifies Release of Information obligations by fulfilling requests off-site, directly from Iron Mountain

Secure Shredding services: ensuring certified destruction of medical records in compliance with HIPAA
Master Patient Index clean-up: automatically manages retention schedules and removes duplicate and incorrect entries from the Master Patient Index ensuring greater accuracy in patient information

The CHM program is customized to the healthcare provider’s business requirements. For more information, healthcare providers can call 1-800-899-IRON or email CHM@ironmountain.com.

About Iron Mountain
Iron Mountain Incorporated (NYSE:IRM) helps organizations around the world reduce the costs and risks associated with information protection and storage. The Company offers comprehensive records management and data protection solutions, along with the expertise and experience to address complex information challenges such as rising storage costs, litigation, regulatory compliance and disaster recovery. Founded in 1951, Iron Mountain is a trusted partner to more than 90,000 corporate clients throughout North America, Europe, Latin America and the Pacific Rim. For more information, visit the Company's Web site at www.ironmountain.com

Contact:

Ray Yeung
Brainerd Communicators
Phone: 212-739-6735
yeung@braincomm.com

Laura Sudnik
Public Relations
Iron Mountain
Phone: 617-535-2907
laura.sudnik@ironmountain.com